Frequently Asked Questions

I'm a CA(SA)

Reflective Plan Toolkit™

No, myCAhub is not associated with SAICA in any form or manner.

We use Payfast as a payment processor and do not process or retain any of your payment information.

All personal and Reflective Plan information is protected by SSL and a firewall. Information is backed up daily to minimize the data that could be lost in any unforeseen events. 

All users of the Toolkit and the Widget have Two-Factor Authentication automatically enabled – a verification code is sent to the user’s email to confirm login.

We will never sell your personal information to third-parties for marketing purposes. Please see our Privacy Policy and Terms and Conditions for more information.

That’s perfectly fine – the Reflective Plan Toolkit™ has an internal autosave feature built-in – you can leave and resume your progress at any time.

There is a dedicated Help page within the Toolkit,  from which you can access the Quick-Start Guide, book a Zoom or Google Meet call at your convenience with our support staff for a walkthrough or contact us directly via email at [email protected] or WhatsApp at +27 61 585 7084

Yes, you can cancel your annual or monthly subscription at any time. 

You will receive a pro-rata refund for the remainder of your annual subscription – refer to our Terms and Conditions for more information.

Please send us an email at [email protected] or WhatsApp at +27 61 585 7084 to confirm cancellation of your subscription.

The Toolkit is currently NOT mobile-responsive and works best in a web browser. 

We are planning mobile-responsive features as part of future updates. 

Reflective Plan Toolkit™ Widget

A download link to the Widget will be sent to you via email after purchase of the Reflective Plan Toolkit™.

Alternatively, you can use the direct download link from the Toolkit Dashboard too.

There is a dedicated Help page within the Reflective Plan Toolkit™,  from which you can access the Quick-Start Guide (with a Widget specific page), book a Zoom or Google Meet call at your convenience with our support staff for a walkthrough or contact us directly via email at [email protected] or WhatsApp at +27 61 585 7084

Email Newsletter

We send out our email newsletter three times weekly – Monday, Wednesday and Friday.

We compile quality content from around the web on topics which specifically relate to the Competencies as defined in SAICA’s new CPD policy – see here for a list of the competencies.

This is to assist our Reflective Plan Toolkit™ subscribers in adding self-study activities relating to their outstanding competencies directly to their Reflective Plan using our Widget.

The newsletter is thus catered primarily towards assisting CA(SA) subscribers to the Reflective Plan Toolkit™ with completing activities for their identified learning areas – however, the content relates to a variety of topics and is definitely good reading. 

Promotions

Please note that the Notebook Water Bottle Promotion is only applicable to the first 100 annual subscribers to the Reflective Plan Toolkit

As part of our Notebook Water Bottle Promotion, the first 100 annual subscribers to the Reflective Plan Toolkit™ will receive a FREE limited edition myCAhub Notebook Water Bottle with FREE delivery anywhere in South Africa.

We know that CA(SA)s are found worldwide however – and whilst we currently cannot provide free delivery globally, you can opt to send your Notebook Water Bottle to anyone else anywhere in South Africa for FREE, or choose a 10% discount off your next year’s annual subscription instead. You can make the selection in the survey sent to yourself accordingly if you were successful.

We are currently running a Referral program where each annual subscriber to the Reflective Plan Toolkit™ will receive a unique referral code to share with a fellow CA(SA). 

If the CA(SA) you have referred uses your unique referral code for an annual subscription to the Reflective Plan Toolkit™, they will receive a 10% discount off their current year subscription and you will automatically receive a 10% discount off your next year’s annual subscription too.

If you have received a referral / discount code from a fellow CA(SA) before signing up, please input the code on the registration form when you subscribe to receive your discount.

Not a CA(SA)

Email Newsletter

Absolutely – please do!

Although the topics on which we compile quality content from around the web specifically focused on CA(SA)s, the content relates to a variety of topics and is definitely good reading. 

Plus, we include updates and link to our weekly new original content, which you can keep up to date with by subscribing to the newsletter.

You can unsubscribe at any time by clicking on the “Unsubscribe” button at the bottom of each newsletter.

Still have questions?

You will receive an instant confirmation and a personal response within 2 business hours.
Guaranteed.

Open chat
💬 Need help?
Welcome to myCAhub™ WhatsApp Support!

Ask us anything - we respond personally within 2 business hours. Guaranteed.